Where can I track my order?
Please check the shipping email you received from us, to view and track your shipment in detail.
Can I cancel or change my order?
We try to meet the one day processing time, for which reason orders cannot be cancelled or changed after the first hour after confirmation.
I haven't received any confirmation for my purchase?
No worries, sometimes the confirmation email end up directly in spams, please check this label, if you still can't find the confirmation email, please contact our team.
Can I add multiple addresses for the same order?
Unfortunately, this feature is not available yet, if you wish to be delivered to multiple addresses, please make sure to separate orders.
Payment and Promo
What methods of payment do you accept?
All major credit cards are accepted ( Visa, MasterCard, American Express) and you can pay with your Paypal.
Do you protect personal payment information on your website?
Regarding security: We consistently use industry-standard encryption technologies when transferring and receiving consumer data collected and exchanged with our site.
When will my card be charged?
We charge and take payment from your card as soon as the order has been accepted and confirmed.
How it does work for customs fees?
All duties and taxes are included in the price of the products.
Is it possible to use two promotional codes for the same order?
During the check out of your order the highest discount will be applied.
Product and sizing
What is the fabric of your shapewear?
We take care to use the best combination with high quality fabric for all our products, you will find further details on the page of each product.
Which shapewear will work for me?
Be realistic when choosing your size, rely on the measures you have taken to have the size that fits both comfort and firmness.
What's the best way to care for my shapewear?
To maintain the level of firmness and compression of your product, please do not wash it in the washing machine and do not iron it.
Does your shapewears give the Visible panty line?
We care that the concept of seamless is respected for all our products. From your side, from your side make sure you choose the best color of shapewear that goes best with the selected wear.
Shipping and exchange
How much does delivery cost?
Generally, the fees depend on the delivery method chosen, you will find all the details in our shipping policy.
What are the delivery methods available?
We offer two methods of delivery, standard and express, the right shipping method for your product will appear at checkout depending on location and availability
How much does the exchange cost if I pick the wrong size?
The exchange are free or are subject to a fee, depending on your case , you can refer to This Page for details : https://curvypower.co.uk/pages/exchanges-and-returns
Do you accept return?
No stress, if your purchase does not meet your expectations, we do accept returns , you can refer to this page for further details : https://curvypower.co.uk/pages/exchanges-and-returns