Privacy Policy
1. Introduction
This privacy policy sets out how Curvypower uses and protects any information that you give when you use this website. Curvypower is fully committed to protecting your privacy. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Curvypower may change this policy occasionally by updating this page. You should check this page occasionally to ensure that you are happy with any changes.
Definitions
SERVICE means curvypower.co.uk website operated by CurvyPower LTD.
Company number: 12990944
Registered on 24-26 Arcadia Avenue, Dephna House #105, London, Greater London, United Kingdom.
How we use the information we collect
We collect the following information after you proceed to checkout:
- Name
- Contact information, including e-mail address
We may need this information to improve our services and understand your needs, including for the following reasons:
- Internal record keeping.
- We may use this information to improve our products and services.
- We may periodically send promotional e-mails about new products, special offers, or other information we think you may find interesting using the e-mail address you have provided.
- From time to time, we can also use your information to communicate with you for market research purposes. We reserve the right to contact you by e-mail, telephone, fax, or post. We may use this information to customize the website according to your interests.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.
Security
We are fully engaged to guarantee the security of your information. To prevent unauthorized access or disclosure, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small data that is stored on your computer's hard drive and requires permission to be placed there. After you agree, the file is added, and the cookie is used to analyze web traffic or to notify you when you visit a specific website. Cookies enable web services to respond to you as an individual. The web application can adjust its operations to your preferences, likes, and dislikes by recording and storing information about your preferences.
We use cookies to identify which areas of the site are being used. This enables us to analyze this data and to improve our website in order to adapt it to the needs of our customers. We only use this information for the purpose of statistical analysis, and then the data is deleted from the system.
Overall, cookies can help us make our website more useful to you by monitoring which pages you find useful and which you do not. A cookie does not give us any access to your computer or any personal information about you, other than the data you choose to share with us. You can decide whether to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Data request
We provide website visitors, when requested, with access to all information [including proprietary information] that we maintain about them, transaction information (e.g., dates customers made purchases, amounts and types of purchases) that we hold about them, communications that the consumer/visitor has sent to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number). Consumers can access this information by writing to us.
Data security
Regarding security: We consistently use industry-standard encryption technologies when transferring and receiving consumer data collected and exchanged with our site. When we transfer and receive certain types of confidential information, such as financial or health information, we redirect visitors to a secure server. We have installed appropriate security measures in our physical facilities to protect against the loss, misuse, or alteration of information we have collected from you at our site.
Text Marketing Terms and Conditions:
We are using a text messaging platform, which is subject to the following terms and conditions. By opting in for our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number in the checkout and initialising a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc", an European Union company with an office in Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above.
Changes to this policy
Any modifications we may make to our privacy policy from time to time in the future will be posted on this page and, when necessary, will be communicated to you by e-mail. Please check this page regularly for updates or changes to our privacy policy.
Contact
Questions, comments, suggestions and requests regarding this privacy policy are welcomed and should be addressed to Customer Services at support@curvy.power.co.uk.